On October 28th, 2021 we implemented a new international shipping program to allow us to completely expand our worldwide shipping options.
This new program allows duties and taxes to be paid at checkout to prevent any unknown costs of importing your package.
Some countries require us to include duties and taxes in the cost of items which may increase the cost of items. Rest assured when this happens, you will not be asked to pay additional taxes. Orders placed before October 28th, 2021 were on the standard DHL integration.
With our previous integration, the customer was responsible for paying duties and taxes when the package reached their respective country, as the option to pay them in advance wasn’t available.
Now if you place an order with us, after choosing your country, you’ll see the new program along with options to pay duties/taxes upfront, depending on which country you're shopping from.
Please reference our shipping policy/terms of service for more information.