Common customer questions:
Can I change my order?
Can I change the size on my order?
Can I change the color of an item I ordered?
I ordered the wrong size, can I change it?
Can I edit my order after placing it?
How do I modify my order?
Can I change the size or style of an item on my order?
Unfortunately, our system does not allow us to change the size or style of an item on any order.
If you change your mind after placing an order, the most we can do is remove items or cancel the entire order.
This has to be done before the order is fulfilled.
WE ARE NOT ABLE TO MAKE CHANGES TO AN ORDER AFTER IT HAS BEEN FULFILLED.
Once an order is fulfilled, it is placed with hundreds or even thousands of other orders awaiting pickup by the shipping courier.
At that point, the only option is to refuse the entire package and have it returned to us for a full refund or create a return for the items that you do not want.
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