If you notice sales tax added to your order total, it is likely due to recent updates in how we process domestic transactions to remain compliant with state regulations.
Why Tax is Being Charged
To ensure compliance with varying state laws, we have implemented software that automatically calculates and applies state sales tax to orders based on the shipping destination. This is a standard requirement for businesses operating across multiple states.
Variations in Tax Amounts
The specific amount of tax charged can vary significantly depending on the state and local jurisdiction you reside in. Some states require tax on all physical goods, while others may have different rates or exemptions.
New vs. Previous Orders
If you have shopped with us in the past and were not charged sales tax, it is likely because your previous orders were placed before this software implementation. Please note that all new orders, as well as exchange orders, will now include the applicable sales tax in the final total.
Further Assistance
We understand that tax regulations can be confusing. If you have specific questions about the tax applied to your order or if you believe you have been charged incorrectly, please reach out to our customer support team with your order number and shipping address. We will be happy to look into the details for you!